:root{--nav:#152b42;--nav-active:#25445e;--accent:#0876c9;--ink:#21364d;--muted:#7b8a9d;--line:#e5eaf0;--bg:#f5f7fa;--red:#cc555d;--green:#298465;--radius:10px;font-family:'Segoe UI',Arial,sans-serif;color:var(--ink);font-size:14px}*{box-sizing:border-box}body{margin:0;background:var(--bg)}button,input,select,textarea{font:inherit;color:inherit}button,a,select{cursor:pointer}button{background:none;border:0}a{color:var(--accent);text-decoration:none}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid #70b7ef;outline-offset:3px}button:hover{filter:brightness(.97)}button:disabled{opacity:.5;cursor:default}svg{width:20px;height:20px;flex-shrink:0;fill:none;stroke:currentColor;stroke-width:1.65;stroke-linecap:round;stroke-linejoin:round}h1,h2,h3,p{margin:0}h1{font-size:29px;font-weight:650;letter-spacing:-.8px}h2{font-size:17px;font-weight:650}h3{font-size:14px}small,.muted{color:var(--muted)}small{font-size:12px}button,input,select,textarea{border-radius:6px}input,select,textarea{border:1px solid #dce3eb;background:white;padding:10px 12px}textarea{resize:vertical;min-height:115px;width:100%;line-height:1.6}input[type=checkbox]{accent-color:var(--accent);width:15px;height:15px}.sidebar{position:fixed;width:224px;inset:0 auto 0 0;background:var(--nav);color:#bccbdb;display:flex;flex-direction:column;z-index:20;padding:0 14px}.brand{display:flex;gap:12px;align-items:center;color:white;padding:28px 12px 24px}.brand img{width:38px;height:38px;object-fit:contain}.brand strong{display:block;font-size:24px;font-weight:650;letter-spacing:-.6px}.brand small{font-size:10px;letter-spacing:2.5px;color:#91a7bc}.workspace-label{display:flex;align-items:center;gap:10px;margin:0 4px 25px;padding:11px 10px;border:1px solid #ffffff14;border-radius:7px;color:#e4edf5;font-size:12px}.workspace-label .workspace-icon{display:grid;place-items:center;background:#27445e;width:28px;height:28px;border-radius:5px}.workspace-label small{display:block;font-size:10px;margin-top:3px;color:#9ab0c4}.nav-caption{font-size:10px;letter-spacing:1.4px;margin:22px 13px 10px;color:#7990a7}.nav-item{display:flex;align-items:center;gap:12px;width:100%;padding:11px 13px;text-align:left;color:#afc1d2;margin:4px 0;font-size:13px;position:relative}.nav-item.active{color:white;background:var(--nav-active)}.nav-item.active:before{content:'';position:absolute;left:-14px;width:3px;height:22px;border-radius:0 3px 3px 0;background:#42b5e5}.nav-item .nav-count{margin-left:auto;background:#ffffff15;color:#deeaf5;font-size:11px;border-radius:4px;padding:2px 6px}.nav-item.active .nav-count{background:#3e698b}.sidebar-bottom{margin-top:auto;padding:18px 4px;border-top:1px solid #ffffff10}.connection{display:flex;align-items:center;gap:8px;font-size:11px;color:#a6bbcd;padding:10px}.dot{width:6px;height:6px;border-radius:50%;background:#29a17c;display:inline-block;flex-shrink:0}.dot.amber{background:#e2ad52}.layout{margin-left:224px}.topbar{height:68px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;padding:0 34px;gap:18px}.breadcrumbs{font-size:12px;display:flex;gap:12px;color:var(--muted)}.breadcrumbs strong{font-weight:500;color:var(--ink)}.topbar-right{display:flex;gap:19px;align-items:center;margin-left:auto}.demo-label{color:#916e27;background:#fbf4e6;border:1px solid #f0e2c5;padding:5px 9px;border-radius:5px;font-size:10px;letter-spacing:.2px}.icon-button{display:inline-flex;align-items:center;justify-content:center;padding:8px;border:1px solid transparent;position:relative}.icon-button:hover{background:var(--bg)}.notification-dot{position:absolute;right:8px;top:7px;width:5px;height:5px;border-radius:50%;background:var(--red);border:1px solid white}.account{display:flex;gap:10px;align-items:center;border-left:1px solid var(--line);padding-left:20px;text-align:left}.account strong{display:block;font-size:12px;font-weight:600}.account small{display:block;font-size:10px;margin-top:3px}.avatar{display:inline-flex;align-items:center;justify-content:center;background:#e9f0f8;color:#4b7598;font-size:10px;font-weight:600;width:30px;height:30px;border-radius:50%;flex-shrink:0}.avatar.warm{background:#f5eee7;color:#a6815f}.avatar.lilac{background:#efecf8;color:#8474a2}.avatar.me{width:34px;height:34px;background:#dcecf6;color:#36779e}.page{padding:30px 34px 24px;max-width:1800px;margin:0 auto}.page-heading{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:25px}.eyebrow{font-size:10px;color:var(--muted);letter-spacing:1.8px;margin-bottom:8px;text-transform:uppercase}.subtitle{color:var(--muted);font-size:12px;margin-top:7px;line-height:1.6}.actions{display:flex;align-items:center;gap:9px;flex-wrap:wrap}.button{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:10px 15px;border:1px solid #dce3eb;background:white;font-weight:500;font-size:12px;white-space:nowrap;min-height:38px}.button svg{width:16px;height:16px}.button.primary{background:var(--accent);border-color:var(--accent);color:white;box-shadow:0 3px 7px #0876c916}.button.quiet{background:transparent;border-color:transparent;color:var(--muted)}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:25px}.stat{border:1px solid var(--line);border-radius:var(--radius);padding:18px 20px 14px;background:white;text-align:left;position:relative;overflow:hidden}.stat-top{display:flex;align-items:center;justify-content:space-between;gap:8px;font-size:12px;color:#74869a}.stat-icon{width:30px;height:30px;display:grid;place-items:center;border-radius:7px;background:#edf5fc;color:#669dc7}.stat-icon.red{background:#fcf0f0;color:#d47c81}.stat-icon.amber{background:#fff6e8;color:#cb9c52}.stat-icon.green{background:#eaf5f0;color:#68a28a}.stat-number{display:flex;align-items:baseline;gap:10px;margin:5px 0 9px}.stat-number strong{font-size:32px;letter-spacing:-1px;font-weight:600}.stat-number small{font-size:11px}.trend{font-size:10px;color:var(--green)}.trend.red{color:var(--red)}.spark{position:absolute;right:16px;bottom:13px;width:90px;height:25px;stroke-width:1.8;color:#83b5d7;opacity:.7}.spark.red{color:#d89ca0}.spark.green{color:#8abbab}.queue-layout{display:grid;grid-template-columns:minmax(0,1fr) 245px;gap:20px;align-items:start}.panel{background:white;border:1px solid var(--line);border-radius:var(--radius);overflow:hidden}.panel-heading{display:flex;justify-content:space-between;gap:14px;align-items:center;padding:20px 22px;border-bottom:1px solid var(--line)}.panel-heading h2{font-size:14px}.tabs{display:flex;gap:25px;padding:0 22px;border-bottom:1px solid var(--line);overflow:auto}.tab{font-size:12px;color:var(--muted);white-space:nowrap;padding:17px 0 14px;border-radius:0;border-bottom:2px solid transparent;display:flex;gap:7px;align-items:center}.tab.active{color:var(--accent);border-bottom-color:var(--accent);font-weight:600}.tab small{font-size:10px;background:#eff3f7;padding:2px 5px;border-radius:4px}.filters{display:flex;gap:9px;align-items:center;padding:15px 18px;flex-wrap:wrap}.search{display:flex;align-items:center;gap:8px;border:1px solid var(--line);border-radius:6px;padding:0 11px;min-width:190px;flex:1;color:#9aa8b6}.search input{border:0;width:100%;padding:9px 0;font-size:11px;outline:none}.search:focus-within{outline:2px solid #70b7ef}.search svg{width:15px;height:15px}.filters select{font-size:11px;padding:9px 10px;max-width:190px}.filter-label{font-size:10px;color:var(--muted)}.table-scroll{overflow:auto}table{border-collapse:collapse;width:100%;text-align:left;font-size:12px}th{background:#fafbfd;color:#8896a6;font-weight:500;font-size:10px;padding:12px 15px;white-space:nowrap;border-block:1px solid var(--line)}td{padding:17px 15px;border-bottom:1px solid #edf0f4}tbody tr:last-child td{border-bottom:0}tbody tr[data-ticket]{cursor:pointer}tbody tr[data-ticket]:hover{background:#f7fbfe}.ticket-subject{display:block;color:var(--ink);font-weight:600;font-size:12px;line-height:1.5;max-width:335px;white-space:normal}.ticket-meta{display:flex;gap:7px;align-items:center;color:var(--muted);font-size:10px;margin-top:5px}.ticket-number{color:#5595c3;font-weight:500;font-variant-numeric:tabular-nums}.person{display:flex;align-items:center;gap:8px;white-space:nowrap;font-size:11px}.person small{display:block;font-size:10px;margin-top:3px}.badge{display:inline-flex;align-items:center;gap:5px;padding:4px 7px;border-radius:4px;white-space:nowrap;font-size:10px;background:#eaf3fc;color:#4782b6}.badge .dot{width:4px;height:4px;background:currentColor}.badge.green{background:#eaf5ee;color:#509071}.badge.amber{background:#fbf4e7;color:#ae8b47}.badge.gray{background:#eff1f5;color:#7f8c9d}.badge.red{background:#fceff0;color:#c1656d}.badge.lilac{background:#f1edf9;color:#8b76ad}.priority{font-size:10px;color:var(--muted);white-space:nowrap;display:flex;align-items:center;gap:5px}.priority svg{width:13px;height:13px}.priority.p2{color:#cc9363}.priority.p3{color:#c6646c}.sla{font-size:10px;white-space:nowrap;color:#7391aa;margin-top:6px}.sla.red{color:#ca666d}.sla.amber{color:#b79551}.sla.green{color:#62937a}.sla.gray{color:#97a3af}.table-footer{padding:13px 18px;display:flex;align-items:center;justify-content:space-between;border-top:1px solid var(--line);font-size:10px;color:var(--muted)}.pagination{display:flex;gap:5px;align-items:center}.pagination button{width:25px;height:25px;font-size:10px}.pagination .current{background:#edf5fc;color:var(--accent)}.rail{display:flex;flex-direction:column;gap:18px}.rail .panel{padding:19px}.rail h3{font-size:12px;margin-bottom:17px;display:flex;align-items:center;gap:7px}.rail h3 svg{width:15px;height:15px;color:#8aa4bb}.attention-row{display:flex;gap:10px;align-items:flex-start;padding:13px 0;border-bottom:1px solid var(--line)}.attention-row:last-child{border:0;padding-bottom:0}.attention-row .dot{margin-top:5px}.attention-row strong{font-size:11px;font-weight:500;line-height:1.5;display:block}.attention-row small{font-size:10px;display:block;margin-top:5px;line-height:1.5}.text-link{font-size:11px;color:var(--accent);padding:0}.rail-title{display:flex;align-items:center;justify-content:space-between}.team-row{display:flex;gap:9px;align-items:center;margin-top:18px}.team-row .person-copy{flex:1}.team-row strong{font-size:11px;font-weight:500}.team-row small{display:block;font-size:10px;margin-top:3px}.load-track{height:3px;background:#edf1f6;margin-top:6px;border-radius:2px;width:100%}.load-track span{display:block;background:#83b0d2;height:3px;border-radius:2px}.load-track.amber span{background:#d9b77e}.rail-note{font-size:10px;color:var(--muted);line-height:1.7;padding:0 5px}.footer{margin-top:22px;display:flex;justify-content:space-between;font-size:10px;color:#97a4b2;gap:16px}.footer span{display:flex;gap:6px;align-items:center}.footer .dot{background:#d5ab60}.detail-layout{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:22px}.ticket-heading{line-height:1.4;max-width:800px}.ticket-heading h1{font-size:25px;letter-spacing:-.5px}.ticket-heading .ticket-meta{margin-top:10px;font-size:12px}.thread{padding:25px}.message{display:flex;gap:12px;margin-bottom:25px}.message-content{flex:1;min-width:0}.message-head{display:flex;align-items:center;gap:8px;font-size:12px;margin:3px 0 9px}.message-head strong{font-weight:600}.message-head time{margin-left:auto;color:var(--muted);font-size:10px}.message-body{font-size:13px;line-height:1.85;color:#516479;white-space:pre-wrap;overflow-wrap:anywhere}.message.internal{background:#fffaed;border:1px solid #f1e6c8;padding:15px;border-radius:7px}.thread-divider{display:flex;align-items:center;gap:12px;margin:25px 0;color:#9ba8b5;font-size:10px}.thread-divider:before,.thread-divider:after{content:'';height:1px;background:var(--line);flex:1}.reply-box{border-top:1px solid var(--line);padding:22px;background:#fcfdfe}.reply-box .actions{justify-content:space-between;margin-top:12px}.reply-box textarea{border:0;padding:12px 0;background:transparent;min-height:105px}.reply-mode{display:flex;gap:18px;margin-bottom:4px}.reply-mode button{font-size:12px;color:var(--muted);padding:0 0 10px;border-bottom:2px solid transparent;border-radius:0}.reply-mode .active{color:var(--accent);border-bottom-color:var(--accent)}.property-panel{padding:20px}.property-panel h3{margin-bottom:18px}.property{margin:16px 0}.property label{display:block;font-size:10px;color:var(--muted);margin-bottom:7px}.property select,.property input{width:100%;font-size:12px}.property strong{font-size:12px;font-weight:500}.property-panel hr{border:0;border-top:1px solid var(--line);margin:22px 0}.computer-card{padding:14px;background:#f5f8fb;border:1px solid var(--line);border-radius:7px}.computer-card h3{display:flex;gap:8px;align-items:center;font-size:12px;margin-bottom:14px}.facts{display:grid;grid-template-columns:1fr 1fr;gap:10px;font-size:10px;margin:12px 0}.facts dt{color:var(--muted)}.facts dd{margin:0;text-align:right;font-variant-numeric:tabular-nums}.verified{display:flex;gap:5px;color:var(--green);align-items:center;font-size:10px;line-height:1.5}.verified svg{width:13px;height:13px}.info-note{padding:14px 17px;background:#eff6fc;border:1px solid #dfeaf5;border-radius:7px;font-size:11px;color:#62839e;line-height:1.7;margin:20px 0}.admin-layout{display:grid;grid-template-columns:220px minmax(0,1fr);gap:22px}.admin-menu{padding:8px}.admin-menu button{display:flex;gap:10px;align-items:center;width:100%;text-align:left;padding:13px;font-size:12px;color:var(--muted);margin:3px 0}.admin-menu button svg{width:17px;height:17px}.admin-menu button.active{background:#edf5fc;color:var(--accent);font-weight:600}.form-panel{padding:25px}.form-section{padding-bottom:25px;margin-bottom:25px;border-bottom:1px solid var(--line)}.form-section h3{font-size:14px;margin-bottom:7px}.form-section>p{font-size:11px;color:var(--muted);line-height:1.7;margin-bottom:20px}.fields{display:grid;grid-template-columns:1fr 1fr;gap:20px}.field{display:flex;flex-direction:column;gap:8px;font-size:11px}.field input,.field select{font-size:12px;min-width:0;width:100%}.field small{line-height:1.6;font-size:10px}.field.full{grid-column:1/-1}.switch-row{display:flex;justify-content:space-between;gap:20px;align-items:center;padding:16px 0;border-bottom:1px solid #eff2f6}.switch-row strong{display:block;font-size:12px;font-weight:500}.switch-row small{display:block;font-size:10px;margin-top:5px;line-height:1.6}.switch{appearance:none;width:31px!important;height:18px!important;border:0;border-radius:20px;padding:3px;background:#cdd7e2;cursor:pointer;flex-shrink:0}.switch:checked{background:var(--accent)}.switch:before{content:'';display:block;width:12px;height:12px;background:white;border-radius:50%;transition:transform .15s}.switch:checked:before{transform:translateX(13px)}.policy-banner{padding:20px;background:#f8fbfd;border:1px solid var(--line);border-radius:8px;display:flex;align-items:center;gap:12px;margin-bottom:25px}.policy-banner>svg{width:33px;height:33px;color:#78a4c5}.policy-banner strong{display:block;font-size:13px}.policy-banner small{display:block;font-size:10px;margin-top:5px}.policy-banner .badge{margin-left:auto}.permission-table td{padding:15px}.permission-table th{padding:12px 15px}.permission-table td:not(:first-child),.permission-table th:not(:first-child){text-align:center}.permission-table td:first-child small{display:block;font-size:10px;margin-top:5px}.report-grid{display:grid;grid-template-columns:1.7fr 1fr;gap:20px}.chart{padding:25px}.chart-legend{display:flex;gap:18px;font-size:10px;color:var(--muted)}.chart-legend span{display:flex;gap:7px;align-items:center}.chart-legend i{width:7px;height:7px;border-radius:2px;background:#87b8db}.chart-legend i.green{background:#c3ddd2}.bar-chart{height:210px;display:flex;align-items:end;gap:12px;margin-top:24px;padding-bottom:25px;border-bottom:1px solid var(--line);position:relative;background:repeating-linear-gradient(to top,transparent 0,transparent 44px,#f0f3f6 44px,#f0f3f6 45px)}.bar-pair{flex:1;height:100%;display:flex;gap:5px;align-items:end;position:relative;justify-content:center}.bar-pair .bar{background:#87b8db;width:30%;border-radius:3px 3px 0 0}.bar-pair .bar.green{background:#c3ddd2}.bar-pair small{position:absolute;bottom:-20px;font-size:9px;white-space:nowrap}.donut-wrap{display:flex;align-items:center;justify-content:center;padding:28px 0 15px;position:relative}.donut{width:153px;height:153px;border-radius:50%;background:conic-gradient(#7daecf 0 38%,#a2c6bb 38% 66%,#d7c29a 66% 85%,#c0b7d5 85%);position:relative;display:grid;place-items:center}.donut:before{content:'';position:absolute;inset:15px;border-radius:50%;background:white}.donut div{position:relative;text-align:center}.donut strong{display:block;font-size:29px;font-weight:600}.donut small{font-size:10px}.category-legend{padding:0 25px 22px}.category-legend div{display:flex;align-items:center;gap:9px;font-size:11px;margin-top:13px}.category-legend b{margin-left:auto;font-size:11px;font-weight:500}.category-legend i{width:7px;height:7px;border-radius:2px}.wide{grid-column:1/-1}.empty{padding:65px 25px;text-align:center;color:var(--muted);line-height:1.8}.empty svg{width:35px;height:35px;margin-bottom:15px}.empty h2{color:var(--ink);margin-bottom:8px}.empty p{font-size:12px;max-width:480px;margin:0 auto}.notice{padding:12px 16px;margin-bottom:20px;border:1px solid #efdfbc;background:#fffbf2;color:#9e8045;border-radius:6px;font-size:11px;line-height:1.7}.error{color:#b34853;background:#fff3f3;padding:12px;border-radius:6px;font-size:12px;line-height:1.6}.mobile-menu{display:none}dialog{border:1px solid var(--line);border-radius:12px;width:min(590px,92vw);padding:0;color:var(--ink);box-shadow:0 25px 90px #152b4240}dialog::backdrop{background:#12273f70;backdrop-filter:blur(3px)}.dialog-header{padding:22px 25px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center}.dialog-body{padding:25px;max-height:70vh;overflow:auto}.dialog-footer{display:flex;justify-content:flex-end;gap:10px;padding:18px 25px;border-top:1px solid var(--line);background:#fafbfd}.dialog-body .fields{margin:15px 0}.dialog-body .field{margin-bottom:15px}.dialog-body p{font-size:12px;line-height:1.8;color:var(--muted)}#toast{position:fixed;bottom:25px;left:50%;transform:translateX(-50%);background:var(--nav);color:white;padding:15px 22px;border-radius:8px;box-shadow:0 8px 30px #152b4230;font-size:12px;z-index:100;max-width:90vw;line-height:1.6}[hidden]{display:none!important}.loading{padding:70px;text-align:center;color:var(--muted)}.report-period{font-size:12px}.scope-label{font-size:11px;color:var(--muted);padding:15px 22px;background:#fafcfd;border-bottom:1px solid var(--line)}
@media(min-width:1600px){td{padding-block:20px}.queue-layout{grid-template-columns:minmax(0,1fr) 275px}.page{padding-top:36px}.rail .panel{padding:22px}.ticket-subject{max-width:440px}}
@media(max-width:1300px){.sidebar{width:196px;padding-inline:10px}.layout{margin-left:196px}.page{padding:26px 23px}.topbar{padding-inline:23px}.queue-layout{grid-template-columns:minmax(0,1fr)}.rail{display:grid;grid-template-columns:1fr 1fr}.rail-note{display:none}.nav-item.active:before{left:-10px}.ticket-subject{max-width:none}.detail-layout{grid-template-columns:minmax(0,1fr) 270px}.stats{gap:12px}.stat{padding:15px}.spark{width:60px}.admin-layout{grid-template-columns:185px minmax(0,1fr)}}
@media(max-width:950px){.sidebar{width:76px;padding-inline:10px}.layout{margin-left:76px}.brand{padding:23px 7px}.brand img{width:32px;height:32px}.brand div,.workspace-label,.nav-caption,.nav-item>span,.sidebar-bottom .connection,.sidebar-bottom .nav-item>span{display:none}.nav-item{justify-content:center;padding:15px 10px;margin:7px 0}.nav-item .nav-count{display:none}.topbar-right{gap:8px}.account{padding-left:10px}.account>span:last-child{display:none}.stats{grid-template-columns:1fr 1fr}.detail-layout,.report-grid{grid-template-columns:1fr}.detail-layout>aside{display:grid;grid-template-columns:1fr 1fr;gap:15px}.detail-layout>aside>.panel{margin:0!important}.admin-layout{grid-template-columns:1fr}.admin-menu{display:flex;overflow:auto;gap:5px}.admin-menu button{white-space:nowrap;min-width:max-content}.ticket-heading h1{font-size:23px}.table-scroll table{min-width:740px}.permission-table{min-width:560px}}
@media(max-width:600px){.sidebar{display:none}.sidebar.open{display:flex;width:224px;box-shadow:0 0 0 100vmax #152b4270}.sidebar.open .brand div,.sidebar.open .nav-caption,.sidebar.open .nav-item>span{display:block}.sidebar.open .nav-item{justify-content:start}.sidebar.open .workspace-label{display:flex}.sidebar.open .nav-count{display:block}.layout{margin-left:0}.topbar{height:59px;padding:0 14px;gap:9px}.mobile-menu{display:flex}.breadcrumbs{font-size:10px;gap:8px}.topbar-right{gap:0}.demo-label{font-size:8px;padding:4px 5px}.account{display:none}.page{padding:22px 15px}.page-heading{align-items:flex-start;flex-wrap:wrap;margin-bottom:20px}h1{font-size:26px}.page-heading>.actions{width:100%}.subtitle{font-size:11px}.stats{gap:10px;margin-bottom:18px}.stat{padding:12px}.stat-top{font-size:10px}.stat-icon{width:24px;height:24px}.stat-icon svg{width:16px;height:16px}.stat-number strong{font-size:28px}.spark{width:45px;height:17px}.trend{font-size:9px}.tabs{gap:20px;padding-inline:16px}.tab{font-size:11px;padding-top:14px}.filters{padding:12px}.filters .search{flex-basis:100%}.filters select{flex:1;max-width:none}.rail{grid-template-columns:1fr}.detail-layout>aside{display:block}.detail-layout>aside>.panel{margin-bottom:15px!important}.thread,.reply-box{padding:18px}.message{gap:8px}.message-head{flex-wrap:wrap}.message-head time{font-size:9px}.message-body{font-size:12px}.fields{grid-template-columns:1fr}.field.full{grid-column:auto}.form-panel{padding:18px}.admin-menu button{font-size:11px;padding:10px}.footer{font-size:9px;line-height:1.6;flex-wrap:wrap}.report-period{max-width:100%}.chart{padding:18px}.bar-chart{gap:6px}.dialog-body{padding:20px}.scope-label{font-size:10px}.ticket-heading h1{font-size:23px}.page-heading .actions .button{flex:1}}
dialog:has(#report-period-form){width:min(760px,94vw)}
dialog:has(#sla-policy-form){width:min(1020px,95vw);max-height:94vh}
dialog:has(#sla-policy-form) .dialog-body{max-height:calc(94vh - 200px);padding:22px 26px}
dialog:has(#sla-policy-form) .dialog-footer{padding:15px 26px}
.sla-hour-fields{display:grid;grid-template-columns:1fr 1fr 1.5fr;gap:18px;align-items:end}
.sla-editor-columns{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(0,1fr);gap:28px}
.sla-hour-fields input{font-size:20px;padding:12px;font-variant-numeric:tabular-nums}
.sla-help{font-size:11px!important;line-height:1.6!important;margin:5px 0 14px}
.sla-editor-section{border-top:1px solid var(--line);padding-top:18px;margin-top:18px}
.sla-editor-section h3{font-size:13px;margin-bottom:12px}
.sla-presets{display:flex;flex-wrap:wrap;gap:7px;margin-bottom:14px}
.sla-presets .button{font-size:11px;padding:8px 11px}
.sla-presets [aria-pressed=true]{background:#eaf4fc;color:var(--accent);border-color:#a7cce5}
.sla-day-row{display:flex;align-items:flex-start;gap:14px;padding:9px 0;border-bottom:1px solid #eff2f6}
.sla-day-toggle{display:flex;align-items:center;gap:8px;min-width:66px;min-height:35px;font-size:12px;font-weight:500;cursor:pointer}
.sla-day-toggle input{width:16px;height:16px;accent-color:var(--accent);cursor:pointer}
.sla-day-intervals{flex:1;display:grid;gap:7px;min-width:0}
.sla-time-pair{display:flex;gap:9px;align-items:center;font-size:12px}
.sla-time-pair input{width:120px;min-width:0;padding:7px 9px;font-size:12px;font-variant-numeric:tabular-nums}
.sla-time-pair .icon-button{width:30px;height:30px}
.sla-day-row>.text-link{font-size:11px;min-height:35px;white-space:nowrap}
.sla-day-off{font-size:11px;color:var(--muted);line-height:35px}
.sla-holiday-layout{display:grid;grid-template-columns:1fr;gap:12px}
.sla-calendar{border:1px solid var(--line);border-radius:8px;padding:10px;background:#fff}
.sla-calendar-heading{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px}
.sla-calendar-heading strong{font-size:12px;text-transform:capitalize}
.sla-calendar-grid{display:grid;grid-template-columns:repeat(7,1fr);gap:3px}
.sla-calendar-weekday{text-align:center;font-size:10px;color:var(--muted);padding:6px 0}
.sla-calendar-date{min-height:31px;border-radius:5px;font-size:12px;padding:4px}
.sla-calendar-date:hover{background:#edf5fc}
.sla-calendar-date.selected{background:var(--accent);color:white}
.sla-date-list>strong{display:block;font-size:11px;margin:6px 0 12px}
.sla-date-chips{display:flex;flex-wrap:wrap;gap:6px;max-height:245px;overflow:auto}
.sla-date-chip{display:flex;gap:8px;align-items:center;padding:7px 9px;border:1px solid #dfeaf5;background:#eff6fc;border-radius:5px;font-size:11px;color:var(--accent)}
.sla-date-chip svg{width:12px;height:12px}
@media(max-width:850px){.sla-editor-columns{grid-template-columns:1fr;gap:0}.sla-holiday-layout{grid-template-columns:300px 1fr;gap:16px}.sla-hour-fields{grid-template-columns:1fr 1fr}.sla-hour-fields .field:last-child{grid-column:1/-1}}
@media(max-width:600px){.sla-holiday-layout{grid-template-columns:1fr}.sla-calendar{max-width:330px}.sla-day-row{gap:7px;flex-wrap:wrap}.sla-day-toggle{min-width:53px}.sla-time-pair{gap:4px}.sla-time-pair input{width:98px}.sla-day-row>.text-link{margin-left:60px;min-height:23px}.sla-hour-fields{gap:10px}.sla-hour-fields input{font-size:18px}dialog:has(#sla-policy-form) .dialog-body{padding:16px}dialog:has(#sla-policy-form) .dialog-footer{padding:12px 16px}.sla-date-chips{max-height:140px}}
.requester-stats{grid-template-columns:repeat(3,minmax(0,1fr))}
.requester-layout{grid-template-columns:minmax(0,1fr) 275px}
.requester-facts{margin:0;display:grid;gap:7px;font-size:12px}
.requester-facts dt{color:var(--muted);font-size:10px;margin-top:10px}
.requester-facts dd{margin:0;line-height:1.7;overflow-wrap:anywhere}
.property strong{overflow-wrap:anywhere}
@media(max-width:1150px){.requester-layout{grid-template-columns:1fr}}
@media(max-width:600px){.requester-stats{grid-template-columns:1fr}.requester-stats .stat{padding:15px}}
.period-presets{flex-wrap:nowrap;gap:6px}
.period-presets .button{padding:8px 10px;font-size:11px;min-height:34px}
@media(max-width:760px){.period-presets{flex-wrap:wrap}}
.company-cell{font-size:11px;line-height:1.6;min-width:115px;max-width:170px;overflow-wrap:anywhere}.ticket-company{line-height:1.7;overflow-wrap:anywhere}
.shot-composer{margin:18px 0;padding:18px;border:1px dashed #b9d1e4;background:#f8fbfe;border-radius:9px;outline-offset:3px}
.shot-composer:focus,.shot-composer.dragging{border-color:var(--accent);background:#edf6ff;outline:2px solid #a9cee9}
.shot-heading{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap}
.shot-heading strong{display:flex;align-items:center;gap:8px;font-size:13px}
.shot-heading svg{width:18px;height:18px;color:var(--accent)}
.shot-heading small,.shot-buttons small{font-size:10px;color:var(--muted)}
.shot-instruction{font-size:12px!important;line-height:2!important;margin:14px 0 5px}
kbd{display:inline-block;border:1px solid #d9e2eb;border-bottom-width:2px;background:white;border-radius:4px;padding:0 5px;font-family:inherit;font-size:11px;color:var(--ink)}
.shot-help{margin:4px 0 14px;font-size:11px!important;color:var(--muted)}
.shot-drop-hint{padding:16px 0;color:var(--accent);font-size:13px;font-weight:500;line-height:1.8}
.shot-drop-hint small{font-size:11px;font-weight:400;color:var(--muted)}
.shot-buttons{display:flex;align-items:center;gap:12px;flex-wrap:wrap}
.shot-buttons .button{font-size:11px}
.shot-demo{display:block;font-size:10px;line-height:1.6;color:#8a774e;margin-top:14px}
.shot-thumbnails{display:flex;gap:12px;flex-wrap:wrap;margin-top:14px}
.shot-thumbnails:empty{display:none}
.shot-card{position:relative;width:155px;padding:7px;background:white;border:1px solid var(--line);border-radius:7px;min-width:0}
.shot-preview{width:100%;text-align:left;padding:0;display:block}
.shot-preview img{width:100%;height:95px;object-fit:contain;background:#f0f3f7;border-radius:4px;display:block}
.shot-preview span{display:block;overflow:hidden;white-space:nowrap;text-overflow:ellipsis;font-size:10px;padding:8px 0 4px}
.shot-card>small{font-size:9px;color:var(--muted);display:block}
.shot-card .shot-remove{position:absolute;right:0;top:0;width:25px;height:25px;background:white;box-shadow:0 1px 7px #152b4220;border:1px solid var(--line)}
.shot-error{font-size:11px;color:#a84954;background:#fff0f1;padding:12px;line-height:1.7;border-radius:5px;margin-top:12px}
#screenshot-viewer{width:min(1200px,96vw);max-width:96vw;max-height:94vh}
#screenshot-viewer .dialog-header{padding:16px 22px}
#screenshot-viewer .dialog-header h2{font-size:14px;overflow-wrap:anywhere}
#screenshot-viewer .dialog-header small{display:block;font-size:10px;margin-top:5px;color:var(--muted)}
.shot-view-toolbar{display:flex;gap:8px;align-items:center;flex-wrap:wrap;padding:10px 20px;border-bottom:1px solid var(--line)}
.shot-view-toolbar .button{font-size:11px;padding:8px 10px;text-decoration:none}
#shot-zoom-label{font-size:11px;min-width:90px;text-align:center}
.shot-view-canvas{overflow:auto;background:#e9edf3;padding:18px;max-height:66vh;min-height:160px}
.shot-view-canvas img{display:block;max-width:none;height:auto;margin:auto}
#screenshot-viewer[data-zoom=fit] .shot-view-canvas img{max-width:100%;max-height:61vh;object-fit:contain}
@media(max-width:600px){.shot-composer{padding:13px}.shot-card{width:135px}.shot-instruction{font-size:11px!important}.shot-view-toolbar{padding:10px;gap:5px}.shot-view-toolbar .button{font-size:10px}.shot-view-canvas{padding:8px}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}